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Management

The cost of staff turnover

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Direct and indirect costs associated with employee turnover are estimated to total 100-300% of the employee’s salary for managerial staff and 50-120% for operational staff.

This is dependent on the level, experience and scarcity of the individual.

According to the L.E.A.D. Survey,

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Stay and grow?

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Since the L.E.A.D. Survey began, there has been a clear preference for employees to stay with their current employers, rather than move elsewhere for professional development and career advancement.

Reaching a peak of 87% in 2009, the percentage of employees who would prefer to stay

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Building trust

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Trust underpins all relationships between leaders, managers and employees. It provides the basis for engagement and effective working relationships in the pursuit of shared goals.

73% of employees and only 66% of managers have a great or moderate degree of trust in what their leaders

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Are you an employer of choice?

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Recognition and reward coupled with learning and development are key characteristics of employers of choice for leaders, managers and employees.

More than half of the respondents in the latest Leadership, Employment and Direction (L.E.A.D.) Survey selected these characteristics as

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Attitude is everything

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A man ran a business that had been in the family for three generations. The staff were happy, and customers loved to visit the store.

A tradition in the business was that the owner always wore a big lapel badge, saying Business Is Great!

Everyone who saw the badge for the first time invariably asked, “What’s so great about bus

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